![]() Other issues that have exacerbated the airline's struggle to accommodate the holiday rush include problems with "connecting flight crews to their schedules," Perry said. Southwest spokesperson Chris Perry told NPR the airline's disruptions are a result of the winter storm's lingering effects, adding that it hopes to "stabilize and improve its operation" with more favorable weather conditions. On Tuesday night, Southwest Airlines CEO Bob Jordan issued a video, pleading with frustrated travelers and frustrated Southwest employees, for patience. #southwest #southwestair /8bcdwgW9zd- Brandon Richard December 26, 2022 ![]() Luggage piled up in the baggage claim area tonight at Denver International Airport (DIA). Southwest says its crew scheduling process is partly to blame Other airlines have also ordered large-scale cancellations in the past week. The number of canceled flights for Southwest Monday was more than 10 times higher than for Delta, which had the second-most cancellations by a U.S. The disruptions add to chaos that has left people stranded at airports across the country, many of them with little idea of when they can get home or where their bags are. ![]() ET - at least 60% of its schedule, according to flight tracker FlightAware. Southwest canceled more than 2,900 flights Monday - at least 70% of its schedule for the day - and more than 2,500 flights Tuesday as of 9:10 a.m. The airline warns it will fly about one-third of its schedule for the next several days.Ī historic winter storm has tangled holiday travel and brought dangerous conditions to a big chunk of the United States, but no airline has struggled more to navigate the Christmas holiday rush than Southwest Airlines. For any questions related to a Southwest Vacations booking or a refund, please reach out to them directly at (800) 775-7105.Travelers wait at a Southwest Airlines baggage counter after flight cancellations hit Los Angeles International Airport on Monday. Southwest Airlines only provides air transportation for Southwest Vacations packages, but the reservations themselves are contracted through a third party vendor, Apple Leisure Group. O nly Southwest Vacations has the ability to modify Customers’ vacation packages. Can I contact the Southwest Reservations Team to make changes to my Southwest Vacations Reservation? To apply your travel funds, you’ll select “Southwest Travel Funds ”. Īfter you’ve made your Southwest Vacations package selections online, you’ll reach the checkout page and scroll down to the “Payment Information” section, which will include a drop-down menu for “Payment Type”. This can be done online here or with a Southwest Vacations Representative over the phone at (800) 775-7105. Yes! Customers booking Southwest Vacation packages that include air travel are eligible to apply their unused Southwest travel funds to their initial reservations. CTĬall during your vacation: (800) 775-7105 for 24-hour traveler assistance.Ĭ an I apply my Southwest Travel Funds toward a Southwest Vacation pa ckage if my package includes air travel? How do I get in contact with Southwest Vacations®?Į-mail: You can reach Southwest Vacations Customer care by sending an e-mail to: questions or concerns after your vacation, e-mail us at before your vacation: (800) 243-8372. Southwest Airlines contracts a tour operator, Apple Leisure Group, to facilitate and manage Southwest Vacations. Southwest Vacations® is the official vacation provider for Southwest Airlines®.
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